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Identifying Your Unique Offering
What makes you unique? Many would say that
this business is, and is becoming more so,
a commodity business. I disagree. For every
investment situation that presents itself,
for every market fluctuation, there are
varied opinions and prognostications expressed
with absolute authority. And, as often as
not, many are off the mark.
The ultimate factor forming and deciding
your uniqueness is you! You have unique
knowledge, education, experiences, behavior,
personality, skills, attitudes, habits and
much more. And you bring those resources
to bear on every situation you encounter.
This would explain the differing points
of view expressed by different people. In
the same way you like some people and others
not so much, surprise, surprise, other people
feel the same way about you. The objective
is to get absolutely clear on who you are
and the kinds of people you enjoy, and only
do business with them. People who understand
and appreciate your value and who you are
as a person. People who mesh well with you,
and enjoy you.
For every given set of financial circumstances,
different financial advisors will approach
those circumstances differently and propose
differing investment approaches. You have
to decide which circumstances match your
investment style. Some clients may want
an action oriented investment strategy,
while others prefer a calmer, stay the course,
long term approach.
When you match up who you are and how you
mesh with different people, with your investment
beliefs and style, you get a clear picture
of your package, and from that who you should
have as clients given their beliefs, style
and who they are. When there is a calm,
smooth communication exchange and positive
outcomes, you've got a terrific client relationship.
When it's edgy and there are disappointments
and unsettling feelings, it's not a good
fit. This client would be better served
working with someone else, rather than you
changing who you are to make the fit better.
If you were to review your relationship
with a specific list of people, with some
being clients, some business contacts and
a few friends, you would be able to outline
for each person what the similarities are
and where you have differences and how well
the two of you mesh together, or perhaps
complement one another. Then take this information
and distill it down into matches and mismatches.
Clearly, you should be looking for matches
when evaluating a potential client, business
or friendship relationship.
From this 'match' information you should
have a comprehensive outline of who you
are and how to describe yourself to potential
clients. In addition, from this information
you can develop some things to look for
and questions to ask when evaluating a potential
relationship.
The bottom line is to be able to uniquely
articulate who you are, your beliefs and
approach and the profile of the kinds of
people you best work with.
Consider using the: who, what, where, when
and how criteria to articulate your uniqueness.
Who you are, what you do and for whom, when
do you do it and where, and how do you deliver
your expertise. Play with some language
to crisply and cleanly describe your uniqueness
and send it to me. I'll give you specific
feedback.
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